Although no one wants to imagine that their treasured belongingshave been lost or damaged during a move, it does happen sometimes, so you need to know what to do when it does. The first step is to document anything that has gone missing and/or anything that has been broken. Bring these things to the attention of the movers right away. At this point, they may be able to track down missing items.
If you have done your own packing, there may not be much that the movers can do about the damage. The way that your items have been packed and loaded onto the trucks will affect whether or not they get damaged. For this reason, many homeowners prefer to have the professionals handle all of the packing, loading, transportation, and unloading.